Payments and settlements are critical components of the financial system. In recent years, significant progress has been made in infrastructure development, FinTech adoption, digital fund transfer, security, regulatory sandboxes, and other financial sector areas. The modern Indian economy relies heavily on digital payments. Digital wallets are an example of an innovative digital payment platform that has been in use, particularly since demonetization. Mobile wallets have made banking services more accessible. Mobile wallet transactions in India have increased 40 times in the last five years. The study's goal is to examine user satisfaction with mobile wallet services and identify the factors that contribute to dissatisfaction. The objective of the study is to analyze the impact of mobile wallet services in cashless economy with the digital revolution. Descriptive type of research is used for the study. Secondary as well as primary data has been gathered for the study. The study looks at user satisfaction with digital wallet services and briefly explains how digital wallet service delivery affects user satisfaction. The study goes into detail about the various factors that influence the use of Digital Wallets. The study analysis the industry, objectives of research, hypothesis formulated definition of the basic terms, analysis and limitations are discussed. 

(Azhagaiah, 2002) This article depends on customer credit card usage issues. It displays the latest developments, analyses the current situation, and forecasts the prospect of consumer debt as a result of credit card debt. It also assesses India's banking sector's financial position. Without a doubt, banks will benefit when they prioritize credit cards, which results in increased credit creation. (K, 2019) The customer satisfaction of cashless banking has a favorable impact on online payment adaptation. Online purchases of goods and services, mobile payments at point-of-sale (POS) via Smartphone apps, and peer-to-peer transfers between private users are examples of digital payments. (VISHWAKARMA, 2020) The study was carried out to investigate respondents' attitudes toward the use of plastic money. The findings demonstrated that no statistically significant difference was found among socioeconomic demographic factors and cardholders' preference for plastic money. The majority of respondents were hesitant to respond to the statement "Plastic money leads to debt trap." The suggestions are properly implemented in order to improve customer service. (Kumar, 2004) According to the study "Credit cards: on a growth trajectory," The perception of having a bank account has shifted, and they are now seen as a suitable substitute for carrying cash and also utilizing credit for a limited time. However, when it comes to credit card usage in the home country, India ranks last, trailing only China, Taiwan, and Malaysia. (Jeanne M. Hogarth, 2004) Using data from a consumer survey, this study focuses on consumers' efforts to resolve credit card troubles and their possibility of "exiting" that is, ceasing to use a specific credit card or the financial institutions connected with the card (Chakravorthi, 2003) demonstrates that credit cards provide advantages to consumers and business that other convenient payment do not, as evidenced by their volatile growth and transaction value over the last 20 years. (Morgan, 1998) This paper investigates how the proliferation of credit cards made credit card lenders more difficult. The paper investigates how credit card lenders are becoming extremely risky, as well as the economic consequences. (Singh, 2021) A digital payment is one which is made electronically. To send and receive money in digital payments, both the payer and the payee use digital methods. The findings of this study can help decision makers implement and develop in the digital payment mode, as well as understand how it affects user perception and intention.

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